Innovative Training, Education & Support

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Unicate College -Terms and Conditions

1. Tuition Fees

1.1 No booking is confirmed until receipt by Unicate of the completed booking form and receipt of the accompanying payment.

1.2 The balance of the course fees is payable 14 days before the PTLLS course start date. The balance of course fees (or first associated fees instalment) for all other courses is due 14 days from the invoice issue date.

1.3 If full payment is not received by that date, Unicate reserves the right to cancel or change your booking without a refund. You may cancel your booking and receive a refund in certain circumstances; these are laid out in clause 3.1.

1.4 Places are limited and precedence will be given to bookings accompanying full payment.

1.5 All payments banked and not honoured will incur a £25.00 charge to cover our banking costs, as this help with keeping costs down for our customers.

1.6 Unicate reserves the right to alter the published course fees when necessary.

1.7 The tuition fees invoice is a written contract between Unicate and the buyer for the agreed services.

1.8 Instalment plans are made in agreement with Unicate to enable the fees to be paid over a period of time without financial penalties. Failure to pay according to the set timetable of payments nullifies the arrangement and access to the course will be suspended until the next instalment is paid in full. The full fee is payable whether or not the buyer decides not to continue the course at a later date.

2. Cancellation by Unicate

2.1 Unicate may terminate this agreement at any time and recover all sums due from you if you:

2.2 Do not carry out your obligations under this agreement.

2.3 If you fail to make any payments due to us, we shall no longer have to carry out our obligations under this agreement or any other agreement between you and us until you have paid all outstanding sums.

2.4 You may not withhold payment of any invoice or other amount due to us, even if you allege a claim against us. Our complaints procedure must be followed.

2.5 We will not provide a refund should we cancel because of failure to pay the full balance of your course fees prior to the commencement of the course.

2.6 Cancellation due to extreme weather – Wherever possible we will offer replacement or extended sessions to make up for missed sessions cancelled due to extreme weather, tutor illness or other unforeseen reasons. In the unusual event that this is not possible, we will recompense attending learners by issuing a pro-rata credit or learning voucher against a future course.

3. Cancellation / Changes by You

3.1 If you need to withdraw from a course and inform us in writing at least 14 working days before the course is due to start, you will be eligible for a refund of all fees minus a £50.00 administration charge. If you withdraw from a course at any other time, you will not be eligible for a refund. However, in exceptional circumstances and at our discretion, we may be able to offer some credit against a future course.

Refunds will be made within 30 days after the written notification is received at Unicate.

3.2 If you are ill, or have an accident prior to the commencement of the course which makes you unable to attend, once recovered you may continue on a new course, An additional fee will be payable.

Terms & Conditions

UK Registered Learning Provider

Unicate College Reference Number: 10036051

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